How It Works

If you are new to West Michigan Co-op and wondering how exactly the ordering and pick-up procedures work, we hope that this page will answer your questions.

Step 1: Become a Member
You must be a member to shop with the Co-op. Click here to join now.

Step 2: Place Your Order
Each month, our shopping cycle opens on the first Saturday of the month and runs through the following Friday. Click here to view our shopping calendar.

During this one-week period, members may browse the items on our website and order items by clicking 'Add to Basket' for each item.

At any time during the shopping cycle, you may view and edit the products in your basket.

Important: All items in your basket at the close of the shopping cycle are considered to be your final order. These items will be your responsibility to pick-up and pay for at pick-up night.

Step 3: Pick Up Your Product
Our 'Pick-up Night' is held each month on the second Wednesday following the close of the monthly shopping cycle. Click here to view our calendar.

Pick-up night runs from 5:45 p.m. to 8:00 p.m. and is held at 1475 Michigan St. NE (east of Fuller Ave, behind New Beginnings) in Grand Rapids.

When you arrive at pick-up night, you will be welcomed by one of our volunteer greeters who will also give you a copy of your invoice which reflects the order that you placed online. You will then go around an pick-up your products from each of the relevant producers. Many producers bring extra products, and you will have the opportunity to add extra products to your order too, if you would like. After you pick-up all of your products, you will visit the check-out table where your invoice will be updated (if applicable) and you will pay for your products.

Payment methods: We accept cash, check, credit, and debit.

Important: Please bring with you to pick-up night your own shopping bags. Many shoppers also bring their own wheeled carts as well, to help carry heavy products.

Further Information We hope that this answers any questions that you may have about how our process works. If you have more questions, please visit our FAQ page. Still canít find the answers youíre looking for? Feel free to contact us .
 
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